Privacy Policy
Last updated: January 5, 2025
At BestDeals Hub ("we", "our", or "the Platform"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.
By using BestDeals Hub, you agree to the practices described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Information You Provide
When you register and use our platform, we may collect:
- Account data: Name, email address, profile photo (through Clerk)
- Payment data: PayPal address or cryptocurrency wallet address for withdrawals
- Purchase data: Amazon order numbers you submit for cashback verification
- Communications: Messages you send us through support or contact forms
1.2 Information Collected Automatically
When you browse our site, we automatically collect:
- Device data: Browser type, operating system, device identifiers
- Usage data: Pages visited, time spent, product clicks, browsing patterns
- Location data: Country and preferred language based on your settings
- IP address: For security and aggregated geographic analysis
1.3 Information from Third Parties
- Clerk (Authentication): We receive basic profile data when you sign in with Google, Apple, or other providers
- Amazon: We verify purchases through the affiliate program, but do not access your Amazon account
2. How We Use Your Information
We use your information to:
2.1 Provide Our Services
- Create and manage your user account
- Process and verify cashback requests
- Manage fund withdrawals (PayPal, cryptocurrency)
- Calculate and apply loyalty tier bonuses
- Send you notifications about your transaction status
2.2 Improve the Experience
- Personalize product recommendations
- Analyze usage patterns to improve the platform
- Detect and prevent fraud or abuse
- Conduct research and statistical analysis
2.3 Communications
- Respond to your support inquiries
- Send you important service updates
- Inform you about changes to terms or policies
- With your consent, send you offers and promotions
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
3.1 Essential Cookies
Necessary for site operation: session authentication, language preferences, security. You cannot reject these cookies if you want to use the service.
3.2 Performance Cookies
Help us understand how you interact with the site by collecting anonymous and aggregated information.
3.3 Affiliate Cookies
Amazon and other partners use cookies to track purchases made through our links. These cookies are necessary to correctly attribute commissions and your cashback.
3.4 Cookie Management
You can configure your browser to reject non-essential cookies. Note that this may affect site functionality and your ability to receive cashback.
4. How We Share Your Information
We do not sell your personal information. We only share data in these circumstances:
4.1 Service Providers
- Clerk: Authentication and user account management
- Turso: Secure database storage
- Vercel: Hosting and content distribution
- PayPal: Withdrawal payment processing
4.2 Business Partners
- Amazon Associates: Purchase verification and commission calculation
4.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or illegal activities
- Protect the safety of our users
5. Data Security
We implement security measures to protect your information:
- SSL/TLS encryption on all communications
- Secure storage with Turso (distributed database)
- Secure authentication through Clerk
- Restricted access to personal data (authorized personnel only)
- Continuous security monitoring
However, no system is 100% secure. We cannot guarantee absolute security of your data, but we commit to notifying you in case of any security breach.
6. Data Retention
We retain your information for:
- Account data: As long as you maintain an active account
- Transaction data: 7 years (tax and legal requirements)
- Usage data: 2 years for analysis, then anonymized
- Communications: 3 years from last interaction
You can request account deletion at any time. Some data may be retained due to legal obligations.
7. Your Rights
Depending on your location, you may have the right to:
7.1 General Rights
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Deletion: Request deletion of your data
- Portability: Receive your data in a structured format
- Objection: Object to the processing of your data
- Restriction: Limit the use of your data
7.2 For EU Residents (GDPR)
If you reside in the European Union, you have additional rights under the General Data Protection Regulation, including the right to file complaints with your local data protection authority.
7.3 For California Residents (CCPA)
California residents have additional rights, including the right to know what data we collect and the right not to be discriminated against for exercising their privacy rights.
7.4 How to Exercise Your Rights
To exercise any of these rights, contact us at privacy@bestdeals.com. We will respond within legally established timeframes (generally 30 days).
8. Children's Privacy
BestDeals Hub is not designed for individuals under 18 years old. We do not knowingly collect information from minors. If we discover we have collected data from a minor, we will delete it immediately.
9. International Transfers
Your data may be processed on servers located outside your country of residence. We use providers that comply with adequate data protection standards (including standard contractual clauses for transfers from the EU).
10. Changes to This Policy
We may update this policy periodically. Significant changes will be notified:
- Through a prominent notice on the website
- By email (if you have a registered account)
- By updating the "Last updated" date at the top of this page
We recommend reviewing this policy periodically. Continued use of the service after changes constitutes acceptance of the modified policy.
11. Contact
For questions, concerns, or requests related to your privacy:
- Privacy email: privacy@bestdeals.com
- General support: support@bestdeals.com
We commit to responding to all privacy inquiries within a maximum of 30 business days.